Introduction
LearnEX ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal data is
handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use the LearnEX mobile application ("App") or access its associated services. Please read this
policy carefully. By using LearnEX, you agree to the terms outlined here.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you register, use, or interact with our App:
- Name
- Email address
- Phone number
- Organization details (if applicable)
- Job title
- Profile photo (optional)
1.2 Usage Data
We collect non-identifiable information about how you interact with the App, including:
- Device information (e.g., device type, operating system version)
- App usage statistics
- IP address
- Geolocation (with your consent)
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our
services. You can control cookies through your device settings.
2. How We Use Your Information
We use the information collected to:
- Provide, maintain, and improve the LearnEX App and its features.
- Personalize your learning experience.
- Communicate with you regarding updates, new features, or support.
- Monitor and analyze usage trends to improve our services.
- Ensure compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service providers**: For app hosting, analytics, and operational purposes.
- Your employer or organization**: If your use of LearnEX is sponsored or monitored by an organization.
- Legal authorities**: When required to comply with applicable laws or in response to valid legal
requests.
4. Data Retention and Deletion
4.1 Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services.
Some information may be retained for legal or operational purposes.
4.2 Data Deletion
You can request the deletion of your account and associated data by contacting us at info@craftacademia.com. Upon verification, we will delete your data within 30 days unless retention is required by law.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access your data.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at info@craftacademia.com .
6. Security
We implement industry-standard security measures to protect your personal information from
unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or
electronic storage is 100% secure.
7. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy
practices or content of such third parties. Please review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The
updated policy will be effective upon posting. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
LearnEX Support Team
Email: info@craftacademia.com
This Privacy Policy was last updated on 01-03-2025.